Only 12% of Consumers Say Big-Box Retailers Exceed Their CX Expectations, Leaving Opportunity for SMBs in 2023
- Tuesday, December 13, 2022, 7:04
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New data from ActiveCampaign reveals SMBs need to focus on problem solving and response times to compete in the new year CHICAGO, Dec. 13, 2022 /PRNewswire/ — ActiveCampaign, the leader in marketing automation, revealed through its latest survey that consumers’ loyalties aren’t etched in…