MPs urge shift in complaint culture
- Sunday, April 13, 2014, 20:05
- Health
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Public services still need to learn lessons from the Stafford Hospital scandal on how to handle complaints, says a committee of MPs.
Source: http://www.bbc.co.uk/news/health-26994645#sa-ns_mchannel=rss&ns_source=PublicRSS20-sa
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